Telephony Integration

Telephony Integration

Call, record, and log every conversation—without leaving Bussus.

  • 1Click-to-call, call popups on inbound.
  • 2IVR mapping to queues/users.
  • 3Automatic call logging with recording.
  • 4Disposition codes & notes.
  • 5Power dialer & call lists.
  • 6Voicemail drop, call scheduling, retry rules.

Streamline calling workflows, track performance, and manage communications seamlessly within your CRM.

The Impact You Can Expect

20–30% Increase Follow-ups

15–20% More Conversions

15–25% Increase in Sales Team Productivity

Benefits You Gain

  • Boosts sales efficiency with real-time data.
  • Reduces manual work through automation.
  • Enhances transparency & accountability in operations.
  • Empowers smarter decision-making with analytics.